A call, as it happens
Your phone, answered.Every call answered, qualified and booked.The calls you miss are the jobs you lose.
An AI receptionist for the businesses that live on inbound calls. Priced per call, not per minute, and the first 25 calls in your first month are free.
Everything an answering service does, without the humans, and without the meter running while your customer looks for their postcode.
How it works
What happens when it rings
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It rings
Your number, answered in your business's name, at any hour, including the ones you are asleep for.
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It works out who is calling
A new job, a job already booked, a supplier, or somebody who has dialled the wrong number.
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It asks what you would ask
Your questions, in your words. Change them and they are live on the very next call, with no ticket and no wait.
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It books
Into the Google Calendar you already keep, holding the slot while the caller is still talking so the same hour cannot go twice.
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You get the write-up
While it is still fresh. The transcript, the summary and the lead are waiting in your dashboard, and you are told the moment a lead comes in.
It books into Google Calendar and pushes the lead to Zapier or a webhook.
An example
One call, start to finish
Written to show the shape of a call. It is not a recording of a real one. We are not live yet, and we would rather say so.
Hi, my boiler's making a banging noise and there's no hot water.
Sorry to hear it. Is the pressure gauge in the green, or has it dropped below one?
Below one, I think.
That helps. Can I take the postcode?
LS6 2AF.
Thank you. I can do tomorrow at ten, or Thursday at two.
Ten, please.
Booked for tomorrow at ten. See you then.
- Outcome
- Booked · Wed 10:00–11:30, held during the call
- Job
- Boiler, banging noise, no hot water
- Postcode
- LS6 2AF
- Pressure
- Below 1 bar
- Summary
- New customer. Boiler noisy with no hot water, pressure under one bar. Booked the first morning slot.
The same call as a calendar hold, a notification to you, and a row you can search months later.
Who it is for
What it asks, by trade
You write these yourself, in your own words. These are examples of the shape they take.
Plumbing and heating
“Is there water coming in now, and do you know where the stopcock is?”
Salons and barbers
“Who did you see last time, and is it the same again?”
Dental and clinics
“Are you registered with us, and is this pain or a check-up?”
Garages and MOT
“Registration and rough mileage, and is it drivable?”
Letting agents
“Which property, and is anyone without heat or water tonight?”
Electricians
“Has the RCD tripped, and does it stay on when you reset it?”
The maths
What you already priced
Hiring a receptionist
£27,000 a year
Salary, employer NI and pension, before recruitment or a desk. Covers about a quarter of the week.
An answering service
£150–400 a month
Billed per minute, so a ten-minute call from a serious buyer costs more than five wrong numbers. Changing the script means emailing them.
Voicemail
Free
People hang up and ring the next number. The call is not missed, it is lost.
DeskCaller
Free, then from £96 a month
Answers every hour of the week, books the job, and costs you only when the phone actually rings.
Questions
The ones worth asking
Including the answers that cost us something. If a limit is real we would rather you read it here than find it on a Tuesday morning.
What happens if two people ring at once?
The second caller does not get through. One channel per number is a limit of the carrier, not a setting we can change, and it applies on every plan. We would rather tell you here than let you find out.
Can it put a caller through to me?
Not yet. Transfer to a human is on the roadmap and is not in the product, so nothing on this page assumes it.
Do I keep my number?
Yes. Forward your existing line to us and keep it exactly as it is: it takes minutes to set up and minutes to undo.
Does it answer out of hours?
At any hour. Nine to five is roughly a quarter of the week before you take out lunch, holiday and sick days. Evenings and weekends are exactly when somebody rings a tradesperson.
How long does it take to set up?
The target is fifteen minutes, on your own, with no call to sales. You describe how the phone should be answered the way you would describe it to a new starter.
Can I change what it says?
Whenever you like, in plain English. There is no form to fill in and no ticket to raise: publish it and the change is live from the next call.
Where does my data live?
Our servers are in the UK. Every supplier that handles personal data is listed on our privacy page, with what it does and where. Transcripts are never written into logs.
Pricing
Priced per call
Booking, your own instructions and integrations are on every plan, including the free one. The plan decides how many calls, and how much of the work we do for you. Annual is ten months for twelve, the allowance resets monthly, and all prices exclude VAT.
The next one is ringing while you read this
Create your account and set up your receptionist now. We are switching numbers on for a few businesses at a time, and your first 25 calls in your first month are free.